Order Help
Your next step, from confirmation to delivery.
1. Find your confirmation
Look for the Mihavox order confirmation in the inbox used at checkout, including spam or promotions folders. Open its order-status link for information about that order.
2. Check shipment updates
When tracking is added to a shipment, use the link in your shipping notification or order-status page. Carrier scans can take time to appear after a label is created.
3. Check for separate parcels
Items fulfilled by different supplier partners may ship separately. Review each shipment in your order before assuming an item is missing.
4. Ask us for help
If you cannot locate the email, tracking has stopped updating, or an item arrives with a problem, contact us with your order number and a clear description. For a damaged item, keep the packaging and include relevant photographs if requested.
Never send your full card number, password or payment security code through the contact form.